Confused about treatment, doctors, or insurance claims? HealthStop makes it simple — we help you find the right care and get your claim approved faster.
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HealthStop is a virtual healthcare consultancy platform that guides patients and families through hospital selection, treatment planning, and smooth insurance claim support — all with transparency, compassion, and expertise.
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Years of Experience
Tried, tested, and trusted across thousands of patient journeys — from first consultation to final claim.
Patients Guided
Thousands have relied on HealthStop to make confident decisions about doctors, hospitals, and treatment.
Claim Success Rate
Our expert team helps patients file claims correctly and fight rejections — improving approval chances significantly.
Healthcare Affiliation
We work with all major insurers and TPAs — so you get full support, even without prior tie-ups.
Whether it's cashless, reimbursement, or a rejected claim — HealthStop handles the paperwork, talks to the insurer, and guides you every step of the way. No confusion, no stress.
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We ensure patients get seamless access to the right treatment by coordinating insurance approvals with trusted hospitals and doctors — removing guesswork, reducing delays, and supporting every step with faster responses, less paperwork, and full guidance until recovery.
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We help you choose the right network hospital, fill out the pre-authorization form, and submit it to the insurer or TPA — ensuring faster approvals with real-time coordination and follow-ups. If there’s a delay, we step in and manage communication between all parties.
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If you've already paid your hospital bill, we guide you through the reimbursement process from creating the claim file to arranging all necessary documents, formats, and submission steps. We also provide a checklist, assist, and charge ₹1000 + GST for this complete support.
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In case your insurer refuses to settle a valid claim, we help you escalate the issue by preparing a formal complaint to the Insurance Ombudsman. From documentation to submission and guidance, we support you until your case is fairly reviewed and addressed.
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From hospital search to claims and revenue support — HealthStop connects patients and healthcare providers with expert guidance and complete transparency, ensuring faster, smoother healthcare journeys.
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For Patients:
Personalized Healthcare Support
We simplify your health insurance journey by helping you with cashless claims, reimbursement claims, and even ombudsman cases — so you can focus on recovery, not paperwork.
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Get a free online consultation from our panel of expert doctors across all major specialties — just send us your medical reports and we will guide you clearly on your treatment.
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From selecting the right hospital to planning your admission to discharge, we support you from the comfort of your home with step-by-step guidance, timely updates, and dedicated personal care support.
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In times of despair, we provide personalized assistance throughout your medical journey — from pre-hospitalization and admission support to in-hospital coordination and post-hospitalization follow-ups — ensuring you're never alone.
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For Healthcare Providers:
Smarter Operations & Growth
We help hospitals expand by building strong tie-ups with leading insurance companies. We also boost your brand visibility and provide consistent support in your long-term growth and development.
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Our trained team (Medical, Paramedical, and Non-medical) manages your patient service both onsite and remotely to improve patient satisfaction, streamline documentation, enhance care quality, and ensure smooth daily operations.
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We help hospitals recover dues faster by managing claims, reducing deductions, and improving revenue flow through expert TPA and billing support, smart tracking systems, and dedicated follow-up teams.
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We help hospitals expand by building strong tie-ups with leading insurance companies. We will also strategically boost your visibility and provide continuous support in your overall growth and development.
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We simplify the entire claim process — from hospital coordination to paperwork and dispute resolution — so you get what you're owed without the stress or confusion.
About Us
We assist with claims for all major insurers and TPAs — no prior hospital or provider tie-up required.
From collecting documents to preparing and submitting the entire claim file, we manage it all for you.
Get claim support in your local language — including Bengali, Hindi, English, and more.
Stay informed at every step with timely updates and claim status tracking throughout the process.
Thousands of patients and families across India have used HealthStop to get their claims approved.
Our expert handling and follow-ups reduce delays and improve your chances of quick, fair settlements.
Confused about claims, insurance, or how HealthStop works? Here are quick answers to help you understand our process and support better.
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We guide patients with free second opinions, insurance claim assistance, and hospital support — covering everything from pre-admission to post-hospitalisation care.
Just send us your prescription or reports via WhatsApp — our panel of specialist doctors will review and guide you on whether surgery is needed or suggest better treatment options.
We coordinate with hospitals and insurance TPAs to help you get quick and hassle-free cashless admission approvals.
No worries. If your cashless claim is not approved, we help you with the reimbursement process and guide you through proper documentation to ensure timely claim settlement.
Our services like second opinion, hospital guidance, and claim support are completely free for patients. We only charge a minimal service fee in reimbursement cases, depending on the documentation and follow-up needed. For details, please contact us via WhatsApp or call.
Yes, absolutely! If you’re standing at a hospital and unsure what to do, just reach out to us — we’ll instantly check insurance options, hospital availability, and guide you on the next steps without delay.
Yes, you can admit to any hospital on your own. But when you go through HealthStop, we provide better coordination, priority guidance, and end-to-end support — ensuring a smoother and more informed experience.
Yes. We recommend hospitals based on your medical needs, insurance compatibility, budget, and location — ensuring you get the right care at the right place.
Yes. You don’t need to run around — our team will assist you remotely with everything from planning your treatment to coordinating with hospitals and preparing your paperwork.
We operate insurance-related queries and hospital services across India, but our dedicated patient guidance and personalized support is currently available only in West Bengal.
A team of healthcare experts, claim advisors, and support professionals working together to simplify your journey — from treatment to claim resolution. We’re not just consultants — we’re your healthcare allies.
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(Co-founder & head of strategy)
(Co-founder & head of strategy)
(Head of marketing & branding)
(Head of operations)
34/1/6, Biplabi Barin Ghosh sarani, kolkata -700067
Confused about claims, insurance, or how HealthStop works? Here are quick answers to help you understand our process and support better.
